Position Description
This newly created position
REQUIRES a minimum of one
year related nursing
experience. Candidates with
blood glucose testing and
insulin pump technology
experience will be given
preferance.
Position involves heavy
patient education and phone
triage. Ability to perform
test ordering, grow in
technology requirements, and
anticipate needs of the
patient & department.
Position Summary:
Under the direction of Site
Physician(s) and Practice
Manager, responsible for
assessment and treatment of
patients in an
outpatient/office setting.
Provides treatment and
follow-up education
consistent with patient’s
age and cultural needs.
Responds to all patient
inquiries, prioritizing
responses and routing urgent
situations to a physician,
PA or NP (hereafter
Provider). Maintains
accurate and appropriate
documentation and follows
patient privacy in
accordance with HIPPA and
DMG policies and procedures.
Acts as role model for all
other care givers in the
coordination of patient
care. Performs to the
level of a licensed
registered nurse or
practical nurse as dictated
by the Illinois Nurse
Practice Act and DuPage
Medical Group.
Patient Assessment and
Treatment:
Consults and coordinates
with health care team
members to assess, plan,
implement, and evaluate
patient care. Assists
Provider in taking patient
histories, obtaining vital
signs, and preparing patient
for routine exams or
procedures, including
collecting and processing
specimens. Observes,
records and reports the
patient’s condition and
reaction to treatments
and/or drugs. Where
appropriate, administers
first aid, immunizations and
injections; assists Provider
with minor surgical
procedures, including the
application and/or removal
of casts, posterior molds
and splints, sutures and
staples. Administers
prescribed medications and
treatments in accordance
with approved nursing
techniques and as directed
by the Provider; including
oral, cutaneous (i.e.,
patch), intramuscular, and
subcutaneous and IV routes
(RNs only). Prepares and
orders tests: fills out lab
requisitions, test orders,
patient forms and referral
forms as per the Provider’s
request. Tracks and obtains
all test results for
Provider review; notifies
patients of results as
directed. Assesses the
patient’s physical, age
specific, and psycho-social
needs as related to the
disease process, treatment,
and education.
Patient Documentation:
Maintains accurate and
detailed patient records,
charts and other pertinent
information; posts tests and
examination results.
Ensures medical chart/lab
test results are available
and complete and all records
are appropriately secured in
the patient chart.
Patient/Family Education:
Delivers patient education,
according to the
individualized needs of the
patient and as prescribed by
the Provider and/or Group
policy. Educates patient
and/or family members about
diagnostic procedures,
medications, nutrition and
maintenance of health and
wellness. Responds to
patient questions and
appropriately provides
reassurance while responding
to patient concerns.
Triage Phone Response:
Responds to/refers incoming
patient treatment-related
phone calls. Triages patient
messages and responds in
accordance with departmental
policy and procedures. May
assist in arranging tests or
admissions, calling in
prescriptions, etc. Reviews
and prioritizes same day
messages. Under direction
of the Provider, RNs can
assess and determine patient
needs… LPNs can convey
symptoms to a Registered
Nurse, physician, PA or NA
for best course of action.
Safety Procedures:
Responsible for routine
maintenance and preparation
of medical equipment;
cleans, disinfects, and/or
sterilizes instruments and
equipment following CDC
safety and OSHA standards.
Follows Group policy and
OSHA guidelines for handling
of blood and body fluids and
uses PPE appropriately.
Maintains quality assurance
records of the disinfection
process; serves as a role
model of safe office
practice.
Clinical Resource for Staff:
Performs and delegates a
variety of tasks to
facilitate patient office
visits and procedures.
Aware of coding and
reimbursement issues in
delivering care. Available
to other office clinical and
non-clinical staff to answer
questions and provide
assistance as appropriate.
Assists in orienting and
training new staff. Seeks
opportunities to improve or
enhance nursing and
leadership skills.
Other Duties as Assigned:
(Depending on Office
Specific Requirements)
Maintain Medication Count:
Ensures narcotics are
secured and appropriately
accounted for on a daily
basis. Inventories drugs
and relays or orders
additional supplies.
Ensures appropriate
transport of expired
medications to the
centralized mail room.
Schedules Tests/Procedures:
May schedule tests and
procedures and obtain
insurance pre-authorization.
We provide unlimited access
to CE Direct for all of our
Staff RNs.
Position Requirements
Education and/or Training
Required:
Graduation from an
accredited Registered
Nursing program. Knowledge
of nursing skills in
accordance with nursing
standards in the Nurse
Practice Act. Must have a
current CPR certification
and a current and valid
Illinois Nurse License.
**Additional Certifications
and Requirements may
include: BCLS
Experience Required:
Prefer a minimum of one+
years of professional
nursing experience in a
clinical or hospital
setting. DuPage Medical
Group provides unlimited
access to CE Direct ofr all
of our Staff RNs |
